Privacy Policy & Cookie Policy
Our Privacy Policy
Welcome to the Exos Partners LLC FZ’s (collectively referred to as “Exos Partners”, “we”, “us” or “our” in this privacy policy) privacy policy.
Exos Partners respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.
Purpose of this privacy policy
This privacy policy aims to give you information on how Exos Partners collects and processes your personal data through your use of this website, including any data you may provide through this website.
This website is not intended for minors (i.e. individuals under the age of 18) and we do not knowingly collect data relating to minors.
Controller
Exos Partners is the controller and responsible for your personal data.
If you have any questions about this privacy policy please contact us directly.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account details.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Marketing and Communications Dataincludes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, information about your health, and genetic and biometric data).
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- request marketing to be sent to you; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
- analytics providers such as Google; and
- search information providers.
- Contact, Financial and Transaction Data from providers of technical and payment services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where we need to comply with a legal obligation under applicable law.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity | Type of data | Basis for processing |
To register you as a client | (a) Identity (b) Contact | Performance of a contract with you |
Recruitment | (a) Identity (b) Contact | (a) Performance of a contract with you (b) Screening and evaluating candidates |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical
| Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can ask us to stop sending you marketing messages at any time by contacting us directly.
We will not share your personal data with any third party for marketing purposes.
Communications and events
We will sometimes use the contact details of those with whom we have a relationship in their capacity as representatives of their organisation, to invite them to events or to provide them with information relevant to their relationship with us. We will also use the personal data you provide to us for such purpose to ensure any of our information sessions and events are carried out in an appropriate and safe manner, and in accordance with agreed contracts and applicable law and regulations.
We regularly arrange, attend and host events. Photography and videography may take place at such events and may be published on our website and social media channels. If you attend an event and do not wish to be photographed or be featured on our website and social media channels, please speak to us so that suitable arrangements can be made, as far as possible.
Cookies
Our website uses cookies. A cookie is a small piece of data that a website stores on a visitor’s computer or mobile device.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Our website may from time to time contain links to and from other websites, including websites owned or controlled by independent parties not controlled or authorised by us. If you follow a link to any of these websites, please note that these websites have their own privacy policy, data collection practices and security measures and we do not accept any responsibility or liability for these policies. Please ensure you check these policies before submitting any Personal Data. If you decide to access linked third-party websites, you do so at our own risk.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
No data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of any Personal Data you transmit to us over the internet, and you do so at your own risk.
- Recruitment
As part of our recruitment process we will collect and process the personal data of candidates at various stages. This includes personal details, family details, resume information and interview records. The legal basis for processing this personal data is our legitimate interest in screening and evaluating candidates, as well as for the purposes of entering into a contract prospectively in due course.
Personal information collected as part of the recruitment process will be shared with external parties on a ‘need to know’ basis and will only be shared subject to your consent.
- Your rights
You have the following rights as an individual which you can exercise in relation to the personal data we hold about you:
Object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
Be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this policy.
Request access. You have the right to obtain access to your information (if we are processing it).
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. This is not a general right to erasure and there may be exceptions under applicable law.
Request restriction of processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
Lodge a complaint: You have the right to lodge a complaint about the way we handle or process your personal information by contacting us directly.
Our Cookie Policy
Welcome to the Exos Partners LLC FZ’s (collectively referred to as “we”, “us” or “our” in this privacy policy) cookie policy.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive or mobile device.
This cookie policy should be read alongside our privacy policy.
- Types of cookies
We may use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They also include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services. Since these cookies are necessary for the functionality of our website, we do not need to ask for your consent to use them.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
- Cookies used on our website
We use cookies set out in the table below.
No. | Cookie name | Description | Type of cookie |
1. | |||
2. |
We have third party cookies on our website to assist with analytics and communication activities. We do not share the information collected by the cookies with any third parties. The third party cookies on our website is set out in the table below.
No. | Cookie name | Description | Type of cookie |
3. | |||
4. |
You can choose which analytical, functionality and targeting cookies we can set by clicking on the relevant button(s) in the cookie banner. You can also choose to “Reject All” cookies in the cookie banner, however if you block all cookies you may not be able to access all or parts of our website.